Good news, as a customer of The Hair Closet you’re entitled to our standard delivery service. Standard delivery operates weekdays Mon - Fri 8am to 7pm.
- As a member of our VIP Subscribe and Save you're entitled to out free delivery. Free Delivery operates weekdays Mon-Fri 8am to 7pm.
All USA orders take approx 1 working day. To ensure you get all your goods before the weekend, please place your order by Wednesday 10am Eastern time to receive by Friday. Unfortunately, we do not offer a Saturday service.
Unfortunately free delivery within the U.S. does not extend to all USA locations. Delivery excludes: Alaska, Guam, Hawaii, Northern Mariana Islands, Puerto Rico and the Virgin Islands.
All our deliveries are handled by UPS.
Reliability is key, which is why we use a insured delivery service.
Please make sure you or someone you know will be present either at a home or work address to accept your delivery. If no-one is in we’ll make sure we leave a card so that a re-delivery can be arranged, or you can collect from the depot.
For both free and paid deliveries, you will need to make sure that you cover any ingoing customs or taxes costs should any be incurred when shipping to your destination.
Please don’t refuse a delivery. Unfortunately, refused deliveries will incur a cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return cost in the case of refused deliveries.